Responsible Gaming
Gaming Should Be Entertainment
At RSL Park, we believe that online pokies and gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Remember: the house always has an edge. Only spend money you can afford to lose, and never chase losses by gambling more.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state/territory) to use RSL Park and participate in online gaming.
We are committed to preventing underage gambling. If you are under 18, please do not register or attempt to access our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, food, or other essentials
- Hiding your gambling activities from family, friends, or partners
- Feeling anxious, irritable, or restless when not gambling
- Increasing the amount you gamble to achieve the same excitement
- Neglecting work, school, or personal relationships due to gambling
- Lying about the amount of time or money spent gambling
- Borrowing money to gamble or pay gambling debts
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Features
RSL Park provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Session Time Limits: Receive reminders to take breaks and limit your playing time
- Reality Checks: Pop-up notifications during play to remind you of time and money spent
- Self-Exclusion: Exclude yourself from RSL Park for a set period (temporary or permanent)
- Account Closure: Close your account if you wish to stop playing entirely
Contact our customer support team to activate any of these tools.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online – Free counselling and support for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential)
United Kingdom
- GamCare – Support, advice, and counselling for problem gambling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Resources and support for problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Phone: 0800-1 372 700 (free helpline)
If You Need Help
If you believe you have a gambling problem or are worried about someone else's gambling, please don't hesitate to seek professional help. Problem gambling can have serious consequences for your mental health, finances, and relationships.
Reach out today to one of the support organisations listed above. Help is available, and recovery is possible.
You can also contact our customer support team at RSL Park if you wish to set deposit limits, take a break, or self-exclude from our platform.